Where We Ship: We ship within Cyprus and across the European Union.
For orders outside Cyprus please contact us at info@onetwoplaycy.com to confirm that your requested items can be delivered to your destination.

• The LIMASSOL 1H DELIVERY service is only available during store opening hours and ends one hour before the physical store closes.
• Delivery will be made to the address specified when you make the order.
• We aim to deliver your items to you within 3 working days. Whilst we make every effort to ensure all deliveries are complete within the said time, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are unable to deliver an item within the delivery time given.

  
  

  Delivery Times

  Cyprus: 2–5 business days
  EU countries: 7–28 business days
  Delivery times are estimates and may vary during busy periods or due to carrier delays.

  Shipping Costs: Shipping costs are calculated at checkout based on your location and order size.

  Tracking: Once your order has shipped, you will receive a confirmation with tracking information where available.

  Lost or Delayed Parcels: If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier.